Daily Mail
Daily Mail
2017. October 13.
Nobody should be treated this way 😠

Nobody should be treated this way 😠
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1 year ago

You book an appointment, without prior notification of a possible delay, and you expect the ever BUSY doctor to be pleased with your witlessness & nonchalance? Gtfoh!

1 year ago

Doctor who probably starts work at early hours, is so busy that he works late She is complaining because she had a 6.30 appointment and isn't treated by 7 so by 7.45 she is complaining about the bad service because she wants to be in bed although they have started to run tests He probably shouldn't speak to her like this but I don't think she has anything to complain about because she was waiting around for an hour!

1 year ago

Sad reality...if you are a nurse and a doctor and u are very tired, hungry, havent pee, and your alone and you have 50 to 100 patients, you are not allowed to get angry, not allowed to answer back, not allowed to rest and sleep.... got no time to eat also....

1 year ago

Yea the video doesn't show the abuse she hurled at the clinic staff before the doctor confronted her....or the ridiculous behaviour after she was refunded then refused to leave after!

1 year ago

That doctor did not need to explain himself! He's correct in the fact that if you go to an ER you have a hideously long wait. Suck it up, sit down and wait your turn! You're no more special than anyone else.

1 year ago

Disgusted! Hope she reports him, suspend his license to practice medicine. This is not how Dr’s. treat their PAYING patients!!

1 year ago

The woman is being disrespectful. You go to the doctors/ER, or such, knowing you have to wait. There are obviously more pressing matters. It's not like he's just sitting in his office watching movies. And to have a camera in is face, someone filming this confrontation is inexcusable. The doctor shouldn't have to deal with this at all. I have complicated heart problems, have since birth, but, I still respect doctors to no end. I know that my doctors appointments take hours, sometimes 5 hours, but i accept that and just deal with it. I know that there are other people worse off than me.

1 year ago

The lady only waited an hour and she is not in immediate danger. You can bet others was! She is complaining when she get in and the doctor is ready and she just taking away extra moments not just from the doctor by her menace but other patience too!

1 year ago

Sorry dear. Doctors are incredibly busy people who often sacrifice a LOT of their personal time to be able to attend to your needs. You need to be patient and wait your turn. You have been waiting 1 1/2 hours and want to get back into bed and that doctor you are talking to has probably been on his feet for the past 10 hours, hadn't taken a break, ate lunch while standing and reading through records.

1 year ago

Ok.yes he most probably is very busy and stressed .but.sorry.no excuse for his behaviour, she wasn't ranting or raving or raising her voice.its part of his job to be calm and collected

1 year ago

OMG 😮 “Help me I’m sickest of all”..... I’m sorry but lady...you don’t rank more important then any other sick person in that office. That doctor is doing what he can to help everyone, although your ill & feel it’s the end of the world, get over yourself. You called for a last minute appointment....the office placed you on the docket...tests were being run....the doctor nor nurses are privately paid to be at your beck & call. I’m so sick of the entitlement everyone feels these days. Can’t wait for socialized medicine!!! This is why doctors are giving up private practices. Get real people, this isn’t going to improve with this sad display. Be patient & more understanding, the art of medicine takes time.

1 year ago

There is nothing wrong with what the dr said. He saw her. Consulted her .Ordered a sample test on her . How can the patient say she was not Seen

1 year ago

is she the sickest person waiting? madam be patient, this is not a fast food joint their life may need critical assistance more than you.he could be helping others but his wasting time explaining to you while others are waiting.

1 year ago

This is typical Doctor Shaming. Read Dr. Gallogly's statement. The woman had been belligerent and had refused to leave the clinic even after she had received her refund. The doctor was forced to leave his patients and to come out into reception because of her behavior. Other patients had affidavits attesting to the woman's behavior. And the daughter was, of course, ready with the phone to take a video. Malicious intent very clear.

1 year ago

Doctor was in the wrong fully for speaking to her in that manor. He lost his cool. What ever she said he did worse by his response. He could have said I'm sorry you had to wait and explained nicer if she wanted to leave the other Dept's you would be waiting longer to get seen. If a doc is reported to the medical licence board they could get a fine, have it noted on there record of bad behavior and at worst struck off .doctors are professionals , they suck it up and they do not react to this persons attitude. Patients do get mad , inpatient at times .2 wrongs don't make a right. She did wrong and he did wrong. If he put hands on her daughter when he was told its being recorded how dare he. That is assault regardless of how slight it looks bad on his part . in Ireland if a doctor behaves like this to any patient , they are immediately suspended till an investigation is done to see what happened and also the behavior is looked at as well. The doc may have been having a hard day but its no excuse to do this to someone who is nasty to him. He did not have to go down to her level and rant at her in return.the doctor did the same as she did to him by being rude as well. Double standards. Both were in the wrong , the patient and doctors attitude were both bad. End of the day he is responsible for his own actions period . just cause she blew up in his face and had a rant at him ,it gave him no right to do it back at her.

1 year ago

Any one of us who work in the medical field know you're going to run into anxious, in pain, already upset people. It's our job to be in control of the situation. By acting calm and professional. If someone is out of hand we call security or police. Not tell, use profanity and physically come at ANYONE like that. His job is done.

1 year ago

wow you bias dogs, leaving out the doctors and staffs side of the story and only posting this edited video. How about you post the full story here of an old hag who thinks she's to special than everyone else and doesn't deserve to wait like other people do. Is she too good huh? Shouting disgusting words at doctors who are only here to help us and abusing staff, pffft. She's obviously not suffering or dying otherwise she'd be at the ER so I think she can wait.

1 year ago

Send him to Africa to treat the animals like: elephants and zebras....cause he doesn't know how to behave with civilized people.

1 year ago

He was perfectly in his rights she needs to get real and realise she's not the only person in the world Doctors are stretched to the limit if you are really ill you will wait however long it takes

1 year ago

I love when the employer stands up for their employees. I've worked In a doctors office all my life and I've only seen it one time that the doctor stood up for us. Just because you are sick doesn't give you the right to treat people that way!

1 year ago

Love that the "victims" only show part of the story. Ive worked in healthcare for 10 years it takes a lot for a doctor to come out to the front of the office they are usually too busy so this must have escalated way before the daughter turned on her phone. You are lucky to have a Dr that takes pt that late in day. If you don't want to be waiting in an office all night. Make an earlier apt. I used to take first apt of day and still waited cause the Dr was doing rounds on his pt in the hospital and got delayed. Get a life

1 year ago

The poor bloke was doing his best with 7 other patients to deal with too. He had already seen her and tested her urine and was probably dealing with more important patients. It doesn't excuse him flying off the handle with her, but if I was being filmed and under such pressure, I could have reacted like that too. Sometimes people are extremely rude and when you are trying your best and short staffed we all have our limits.

1 year ago

If a NHS health care professional spoke like this to anybody we would be struck off without a doubt.. and rightly so.. what a disrespectful man! He should be ashamed of himself! I can understand he may be stressed and tired but there is no need to treat people that way..

1 year ago

Guys this lady was not in an ER....come on.. if you arguing that a doctor works under great pressure so he or she has the right to speak to people in that way, then you are saying that anyone who works in a stressful environment can react that way.

1 year ago

What the h*ll?! This is only one side of the story. This ignorant lady and her stupid daughter must’ve caused so much trouble before the doctor had to confront them himself. Apparently looks like they had set him up with a camera ready to record on the spot. DO YOU HAVE ANY IDEA how much stress and work load put on doctors these days? Waiting an hour without any serious injury doesn’t make you dead, don’t you think? Shame on you Dailymail for blaming the doctor like this. I expected more. Way way more.

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